Frequently Asked Questions

How does it work?

Once you subscribe to our services, you will immediately be granted access to all scripts on TradingView. You will also be invited to join our Discord and added as a subscriber. The scripts are ready to use out-of-the-box and all have historical performance data, updated in real time with every new signal.

Visit the setup documentation to read more on installation & customization for more info.

Are the scripts customizable?

Yes, there are plenty of options to customize and personalize each script to fit your trading style! These include adding trailing stop loss, decreasing sensitivity, turning indicators on and off and setting custom alerts for each signal. Each change you make to the script settings will be reflected immediately in the backtesting statistics. This brings clarity to your customizations and prevents you from following signals blindly.

Visit the customization documentation page for the full list of features.

What markets can I use the scripts on?

We develop indicators & scripts strictly for Bitcoin/USD and Ethereum/USD markets. Of course, given that TradingView allows traders to add indicators to any chart, you can explore other markets too. However, we advise that you stick to BTC and ETH.

Are SOFEX scripts going to be upgraded with time?

Yes! As part of your subscription you have access to lifetime updates & upgrades of the scripts, features and community features. Frequent updates are crucial to ride the market as it changes, and no strategy or indicator lasts forever.

Therefore, we will add features, optimize current ones and keep building new solutions for you constantly!

Will I win every trade, what is backtesting?

No. There is no guarantee that you will win every trade using any trading strategy or indicator. Whether you use a manual or automated approach, trading financial markets always carries its inherent risks.

Backtesting is another term for historical statistical performance of a strategy or indicator. It shows how the given script has performed in the past, along with important information like profit ratio, winning percentage, Sharpe ratio and others. Backtesting sheds a light on what exactly the script is doing, how it reacted to events in the past and how it is expected to perform in the future.

Past performance does not guarantee future performance.

Will there be a number of guaranteed signals daily or weekly?

No. We do not recommend acting on buy or sell signals just for the sake of trading often. Our philosophy dictates that there is no need to constantly be in a position, but rather catch the right opportunities at the right times. Our scripts are focused on the quality and reliability of the signals, not on the frequency. This could lead to long periods of no action, aiming at avoiding potential traps and false signals.

Can I subscribe with crypto?

Yes, along with fiat, we provide you the option to subscribe via a selection of cryptocurrencies through our website. We also issue refunds for crypto, as we do for fiat. We have partnered with Coinify to offer a safe and secure crypto payment process!

Can I connect TradingView scripts to my exchange and automate trades?

Yes, TradingView provides the ability to connect alerts from indicators and scripts to webhooks and external sources. There is very low latency and constant uptime, since the alerts are hosted on TradingView directly. Be vigilant and careful when setting up these automated events.